1. Coverage and Terminology

This Satisfaction guaranteed or your money back policy applies to you ("customer") if you currently hold an account with any of the Shared Web Hosting, Reseller Hosting, VPS Hosting, FlexiSite Hosting and Multi Region Web Hosting Services services from Flexihostings (the "Services") and your account is current (i.e., not past due) with
Flexihostings.

As used herein, the term "Flexihostings" represents the company Flexihostings.net, Flexihostings.net.au, Flexihostings.us, Flexihostings.co.uk, Flexihostings.com.sg, Flexihostings.co.nz and Flexihostings.co.za.

2. Guarantee Terms

If you are dissatisfied with our services and wish to cancel your subscription, let us know within 30 days following your accounts activation by using the "Account Termination Form". Within this delay and without any additional requirements or explanations, Flexihostings will completely reimburse you for the monthly fees paid, elapsed or prepaid.

3. Exclusions

The present guarantee does not apply to administration packages, domain names, bandwidth or traffic billing, work billed hourly and setup fees. For avoidance of doubt, we will transfer the ownership of any domain name registered by us to the customer and deduct $19.90/year before reimbursement should this guarantee is executed.